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Terms and conditions

These Terms and Conditions govern your access to and use of the website operated by STERLING BRIDGE BKW LTD, including all related services, digital content, and products made available through https://playnexkey.com.

Last updated: 13 May 2026

  1. 01

    Introduction

    By accessing the Website, creating an account, or purchasing products or services through the Website, you agree to be legally bound by these Terms, our Privacy Policy, Refund Policy, and any policies referenced herein. If you do not agree to these Terms, you must immediately stop using the Website and Services.

  2. 02

    Company information

  3. 03

    Eligibility

    You may use the Website only if you satisfy the eligibility requirements and your use complies with all applicable laws and regulations.

    • -you are at least 18 years old
    • -you are legally capable of entering into binding contracts
    • -your use complies with all applicable laws and regulations
  4. 04

    Access, suspension, and compliance

    We reserve the right to deny access, suspend Accounts, or cancel transactions where required for legal, regulatory, sanctions, fraud prevention, or compliance purposes.

  5. 05

    Account registration

    • -Users may be required to create an Account to purchase Products.
    • -You agree to provide accurate, current, and complete information.
    • -You are solely responsible for maintaining the confidentiality of your credentials and all activity under your Account.
    • -Accounts are personal, non-transferable, and may not be sold, shared, or rented.
    • -We may suspend or terminate Accounts involved in suspicious activity, abuse, unauthorized resale, fraud, or policy violations.
  6. 06

    Digital products

    All products sold on the Website are digital goods delivered electronically. No physical shipment is provided.

    • -Delivery is deemed completed once the Product, activation key, or entitlement becomes available through the Account, email, or order page.
    • -We are not affiliated with Steam, Sony, Microsoft, Nintendo, publishers, or platform operators unless expressly stated.
    • -All trademarks, copyrights, and intellectual property belong to their respective owners.
  7. 07

    Orders and payments

    By placing an order, you confirm that all information provided is accurate, you are authorized to use the payment method, and you accept these Terms and related policies.

    • -Payments are processed through third-party payment processors and financial institutions.
    • -We reserve the right to reject transactions, cancel orders, hold transactions for review, request additional verification, or limit purchase quantities.
    • -Additional verification may include identity verification, device verification, payment authorization confirmation, or anti-fraud review.
    • -Prices may change without notice.
  8. 08

    Delivery

    Most Products are delivered automatically after payment confirmation.

    • -Certain transactions may require manual review or additional verification.
    • -Delivery times are estimates only and not guaranteed.
    • -We are not responsible for delays caused by payment providers, banking systems, fraud checks, platform outages, force majeure events, or technical interruptions.
  9. 09

    Fraud prevention

    The Company may use automated systems, AI-based tools, IP monitoring, device fingerprinting, and verification procedures to detect fraud.

    • -automated monitoring systems
    • -AI-based risk detection tools
    • -device fingerprinting
    • -IP reputation analysis
    • -behavioral monitoring
    • -transaction scoring systems
  10. 10

    Security restrictions

    We may temporarily restrict Accounts, payments, withdrawals, or transactions pending verification and may request identity verification documentation where reasonably necessary.

  11. 11

    Suspected abuse

    Transactions suspected of fraud, abuse, unauthorized activity, sanctions violations, money laundering, or reseller abuse may be cancelled or blocked.

  12. 12

    Chargebacks

    Customers agree to contact support before initiating payment disputes or chargebacks.

    • -The Company may provide payment providers, acquirers, banks, card networks, and financial institutions with relevant evidence including transaction records, delivery logs, IP logs, device information, account activity, communications, and fraud screening data.
    • -Fraudulent or abusive chargebacks may result in permanent Account suspension, transaction restrictions, refusal of future purchases, or reporting to relevant providers or authorities.
  13. 13

    Acceptable use

    You agree not to misuse the Website or Services.

    • -use the Website unlawfully
    • -engage in fraud or money laundering
    • -distribute malware
    • -use bots or scraping tools
    • -abuse discounts or promotions
    • -harass staff or users
    • -attempt unauthorized access
    • -commercially resell Products without authorization
  14. 14

    Restricted jurisdictions

    Access to the Website may be restricted in certain countries or regions due to sanctions laws, fraud risks, licensing restrictions, or regulatory obligations. The Company reserves the right to update restricted jurisdictions at any time.

  15. 15

    Intellectual property

    All Website content including software, branding, text, databases, graphics, and design elements are protected under intellectual property laws. No content may be copied, reproduced, modified, distributed, or exploited without prior written authorization.

  16. 16

    Disclaimer of warranties

    The Website and Services are provided "AS IS" and "AS AVAILABLE".

    • -merchantability
    • -fitness for a particular purpose
    • -uninterrupted availability
    • -compatibility
    • -non-infringement
  17. 17

    Limitation of liability

    To the fullest extent permitted by law, the Company shall not be liable for indirect losses, loss of profits, data loss, business interruption, unauthorized Account access, or third-party platform issues. Maximum aggregate liability shall not exceed the amount paid for the relevant Product.

  18. 18

    Termination

    We may suspend or terminate Accounts immediately where these Terms are violated, fraud or abuse is suspected, or action is required by law or compliance obligations.

    • -Certain provisions including intellectual property, liability limitations, payment obligations, and dispute clauses survive termination.
  19. 19

    Governing law

    These Terms are governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

  20. 20

    Contact